Now looking for pilot partners

The digital showroom for your furniture store.

FurniLoy connects furniture retailers with their customers – from the first idea through the purchase in your store to delivery and beyond. Your brand, your app, your direct line to every customer.

FurniLoy app on two smartphones: home screen and project overview
The challenge

The sale happens in your store.
The relationship ends at the checkout.

Most furniture purchases come with weeks of waiting, paperwork and open questions. That is exactly when customers need you most, but also when you are hardest to reach.

01

Customers wait in the dark

Delivery dates, documents and contact details are scattered across emails, paper and phone calls.

02

Your team answers the same questions

Where is my order? When is delivery? How do I care for this? Every call costs time your staff could spend selling.

03

Loyalty still lives on paper

Customer cards, coupons and events reach your customers too late – or not at all.

One app for the entire customer journey

From inspiration to aftercare.

FurniLoy accompanies your customers before, during and long after the purchase – under your brand, with your stores, your offers and your people.

01 · INSPIRE

Bring your showroom into every pocket.

Current offers, catalogues, highlights and in-store events – always up to date and right where your customers are.

  • Offers & catalogues
  • Bookable events
  • Bookable services
FurniLoy app on a smartphone: current offers
02 · BUY & ACCOMPANY

Digitise the purchase in your store.

Link an order to the app via QR code at the point of sale. Customers see their status, delivery window and documents – and can reach their advisor directly.

  • Order & project tracking
  • Documents & renderings
  • Care & delivery tips
FurniLoy app on a smartphone: kitchen planning project
03 · RETAIN

Turn buyers into regulars.

A digital customer card, coupons for products and your restaurant, and rewards that bring customers back to your store.

  • Digital customer card
  • Product & restaurant coupons
  • Bonus rewards
FurniLoy app on a smartphone: digital customer card and bonus program
The heart of FurniLoy

Every order and project, in your customer’s pocket.

A furniture purchase is rarely finished at the till. FurniLoy turns the weeks between purchase and delivery into a transparent, personal experience – and takes pressure off your service team.

✓
Live order status
From order confirmation and preparation to delivery – including the delivery window.
✓
All documents in one place
Quotes, order confirmations and 3D renderings, ready to view and download.
✓
A direct line to the advisor
Customers see who is looking after their project, the last appointment and the next step.
✓
Aftercare built in
Care instructions, delivery checklists and service requests for warranty, spare parts or complaints.
Why furniture retailers choose FurniLoy

Your brand. Your customers. Your channel.

FurniLoy is not another marketplace. It is your own app and new way to stay in touch with every customer.

100%

Your brand

White label: the app appears with your name, your logo and your stores.

1:1

A direct channel

Reach your customers without ad platforms or marketplaces in between.

24/7

Fewer service calls

Status, documents and care tips answer questions before they are asked.

65%

More repeat visits

Coupons, rewards and events bring customers back to your store and restaurant.

Built to grow with you

Today your digital showroom.
Tomorrow your online shop.

FurniLoy starts where your customers already are and grows step by step into a complete commerce channel.

Phase 1 · Pilot

Digital showroom & customer service

Offers, events and services, loyalty and coupons, plus digital orders and projects from the purchase in store to aftercare.

Phase 2 · Next

E-commerce

Your range in the app, with shopping cart and online checkout, fully connected to everything your customers already use.

Become a FurniLoy pilot partner.

The design is complete and development is underway. We are looking for a small number of furniture retailers to shape FurniLoy with us – with early access and a direct say in the roadmap. Let us show you the app in a personal demo.

Book a demo
Contact us

Learn more about FurniLoy

Let us show you how the app works and talk about how it will suit you – no strings attached.

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